Terms & Conditions
Last Updated: August 2026
Welcome to StepAgain Physio. By using our website or booking our physiotherapy home-visit services, you agree to the following Terms & Conditions.
1. Our Services
StepAgain Physio provides professional physiotherapy home-visit services designed to offer personalized rehabilitation and treatment in the comfort of the patient’s home.
Our physiotherapists assess individual requirements and provide treatment or rehabilitation programs based on the patient’s condition and goals.
2. Appointments
Appointments are subject to availability and confirmation.
Patients are requested to provide accurate contact and location details when booking an appointment.
We reserve the right to reschedule an appointment when necessary due to unforeseen circumstances, availability, or other operational reasons.
3. Patient Responsibilities
Patients are expected to:
- Provide accurate and relevant information about their condition and requirements.
- Follow the physiotherapist’s instructions and recommended rehabilitation program.
- Inform the physiotherapist about any relevant changes in their condition.
- Provide a safe and suitable environment for home physiotherapy sessions.
- Inform us as early as reasonably possible if they need to cancel or reschedule an appointment.
4. Treatment and Results
Physiotherapy treatment is individualized, and results may vary from person to person.
StepAgain Physio does not guarantee a specific treatment outcome, recovery period, or result. Recovery may depend on factors including the patient’s condition, consistency with the recommended program, and individual response to treatment.
5. Medical Disclaimer
The information provided on our website is intended for general informational purposes and should not be considered a substitute for professional medical evaluation or emergency medical care.
Physiotherapy services are provided based on an individual assessment and professional judgment.
If you experience a medical emergency or a serious or rapidly worsening condition, seek appropriate emergency medical assistance immediately.
6. Service Availability
Home-visit services may depend on location, therapist availability, appointment schedules, and other practical considerations.
We may limit or decline a booking where the requested service cannot be reasonably provided.
7. Payments and Charges
Any applicable service charges, consultation fees, or treatment fees will be communicated to the patient as applicable.
Patients are responsible for paying the agreed charges for services received.
8. Cancellation and Rescheduling
Patients are encouraged to provide advance notice when cancelling or rescheduling an appointment.
Repeated late cancellations, missed appointments, or failure to provide access for a confirmed home visit may affect future appointment availability.
Any applicable cancellation or rescheduling charges will be communicated separately where applicable.
9. Website Content
We make reasonable efforts to keep the information on our website accurate and useful. However, website content may be updated or changed from time to time.
We do not guarantee that every piece of website information will always be complete, current, or error-free.
10. Intellectual Property
Unless otherwise stated, website content including text, graphics, branding, images, and other materials belongs to StepAgain Physio or is used with appropriate permission.
You may not reproduce, copy, modify, or commercially use such content without prior permission.
11. Changes to These Terms
StepAgain Physio may update these Terms & Conditions from time to time. Updated terms will be published on this page with the revised date.
Your continued use of our website or services after changes are published indicates acceptance of the updated terms, subject to applicable law.
12. Contact Us
For questions regarding these Terms & Conditions or our physiotherapy home-visit services, please contact us:
StepAgain Physio
Phone / WhatsApp: +91 9123140410
Email: Rahmanfaizul31@gmail.com
Address: Near Bhardwaj Bharat Gas Agency, Sector 49, Noida, Uttar Pradesh ā 201304